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Terms of Use

Last updated: July 28, 2026

1. Acceptance of Terms

By accessing or using the Orch8.io website, APIs, SDKs, documentation, and related services (collectively, the "Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the Service.

2. Description of Service

Orch8.io provides a workflow orchestration engine distributed as source, binaries, and container images, plus an optional managed Cloud service. The Service also includes client SDKs, documentation, APIs, and the orch8.io website.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements.

4. Account and Access

Certain features of the Service may require you to register for early access or create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law
  • Reverse engineer, decompile, or disassemble the Service except as permitted by law
  • Interfere with or disrupt the integrity or performance of the Service
  • Attempt to gain unauthorized access to the Service or its related systems
  • Use the Service to send spam, malware, or other harmful content
  • Redistribute, sublicense, or resell the Service without prior written consent

6. Intellectual Property

The Service, including its source code, documentation, design, and branding, is owned by Orch8.io and protected by intellectual property laws. Your use of the Service does not grant you ownership of any intellectual property rights in the Service. You retain ownership of any data you process through the self-hosted engine.

7. Licensing

Each software distribution is governed by the license that accompanies that distribution. Engine 0.7.0 is distributed under the Business Source License 1.1 with the Additional Use Grant and Change License stated in its repository LICENSE file. Commercial terms may be available for uses outside that grant.

8. Data and Self-Hosting

When you deploy the engine on your own infrastructure, you are solely responsible for the data processed by the engine, including compliance with applicable data protection laws. Orch8.io does not access, collect, or store data processed by self-hosted instances of the engine unless you intentionally provide it for support. When you use Orch8 Cloud, we and our service providers process the data needed to operate the managed service as described in the Privacy Policy.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ORCH8.IO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORCH8.IO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold harmless Orch8.io and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

12. Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the website with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. Sections 6, 9, 10, and 11 survive termination.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federative Republic of Brazil. Any disputes arising from these Terms shall be submitted to the competent courts of Brazil.

15. Contact

For questions about these Terms, contact us at hello@orch8.io.